February 2006

April 08 - Self Worth

April 08 - View from the other side of the fence

April Issue - BEAR

April Issue - Customer Service

August 07 - Warranties

August 07 - Cab Ride

CMGI Aquires PTS - May Newsletter

Convention 2008 Was A Big Success

February Issue - Customer Service

February Issue - Maytag Recall

February Issue - Value Added Servie

February Issue- Advisory Board

January Newsletter - THE HIDDEN ENEMY JUST MIGHT BE YOUR CUSTOMER

January Newsletter - Mayo Jar

July Issue - BEAR Enforcement

July Issue - Should you buy a contract?

July Issue - Supreme Ruling on MAP

July Newsletter - Time for a Change

June 07 Newsletter - Keep The Ad Clean

June Newsletter - Delay in Parts

June Newsletter - Worry No More

Lack of Communication in the Workplace-Feb. 08 Newsletter

March Issue - Consumer Protection

March Issue - Give Me, Buy Me, Take Me

May newsletter - 2007 Convention

May newsletter - BEAR

May Newsletter -Doing Business in California

November 07 - Bertazzoni and LaCornue Training

November 07 - Samsung Training

November 07 - We Are Our Worst Enemy

October Issue - BEAR Sting

October Issue - To repair or not to repair

October Issue - Zawatski Press Release

Philips - May Newsletter

September Issue - Consumer Product Warranties

The Service Contract - January 08

War On Returns - May Newsletter

December Newsletter - First Completes

December Newsletter - Building on Service Contracts

November Newsletter - B.E.A.R. Website

November Newsletter - Lots To Be Thankful For

October Newsletter - Cash Call Versus Warranty/Third Party

October Newsletter - You Could Be the Customer - Part 2

September Newsletter - You Could Be the Customer

September Newsletter - 7 Traits That Set a Service Company Apart

August Newsletter

July Newsletter - 2006