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We will render you
our services in a professional
manner.
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We will treat you
with courtesy at all times.
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We will promptly
repair your equipment to
manufacturer's specifications,
observing all precautions
for your protection.
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We will protect
your property at all times
with proper and diligent
care.
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We will provide
you with, and fully honor,
a concisely and clearly
stated warranty or guarantee
on all work performed and
parts used.
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We will honestly
clarify all charges and/or
other conditions pertaining
to our transaction with
you.
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We will treat servicing
problems brought to us by
you as though they were
our own.
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We will endeavor
to conduct ourselves in
matters affecting community
interests in such manner
as to improve the community
we both live in.
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We will constantly
strive to improve our technical
skill and to keep abreast
of changes in equipment
and servicing techniques
in order to serve you better.
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We will comply with
all national, state and
local laws and PROS rules
and regulations pertaining
to our services.
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Only by our firm
adherence to this pledge
shall we expect to merit
your confidence and support.
